About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

The OTRC Program and Business Management Office supports the strategic priorities of Citi and OTRC through its execution and monitoring of program/project management processes and business office functions.

The OTRC Communications / Business Strategy Support position, supporting the Business Office function, will be responsible for supporting and developing business objectives and strategies for the OTRC organization. The ideal candidate will work to ensure operational processes are integrated and effective across the organization. Position may be responsible for working to define and implement business strategy and goals through the collection, analysis, review, reporting, documentation and communication of business needs and requirements. Position may also be involved in the generation of regular and special reports and communications, as well as providing recommendations of changes in methodology or procedures to increase efficiency.



Core responsibilities include:


* Apply evolving knowledge of OTRC to help frame/document business strategy

* Contribute to the development of new techniques and processes in support of the organization

* Evaluate variable issues with substantial impact and use broad discretion to develop solutions for business reporting issues

* Design/analyze moderately complex reports/dashboards/presentations to satisfy management requirements.



* Create other key organizational level communications

* Coordinate events/meetings (internal and external ) - Town Halls, Leadership Meetings; Management Status Meetings; Regulatory/other external meetings

* BS/BA degree, or 5-8 years relevant experience

* Working knowledge of Citi, preferred

* Ability to conduct research/analysis, organize and interpret findings, and build presentations that facilitate senior management decision making

* Strategic/innovative thinker

* Comfortable interacting with all levels of management

* Very strong written and verbal communication skills

* Creative thinker and ability to create meaningful content from scratch

* Marketing background is preferred

* Strong skills with MS Office Suite required


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